Reference

Open your Terms Conditions first

Sic Bo, Crash Games, Bingo and Fishing God sit under one account rule set, so you know how access, wallet checks and withdrawals are handled before you join.

Account acceptanceDANA OVO GoPay QRISMobile App accessSecurity checks
bulan toto Open your Terms Conditions first
CONTACT ROUTES

Check support paths for terms questions

Clear answers help you decide before you commit funds or open a table.

Live chat terms desk Use live chat in the lobby footer from 10:00 to 02:00 WIB.
WhatsApp account check Message WhatsApp support when you need a written answer about name matching, payment proof…
Account message form Open Account > Help > Terms question to send a dated request from your…
ACCOUNT CARE

Protect your account under our terms

The Terms & Conditions cover more than access to games. They also explain how we check identity signals, protect login sessions, store wallet records, and respond when you ask for a change.

Account identity checks

We compare your registered name, phone number, and wallet receipt when a payment or withdrawal needs checking. If the names do not match, support may pause the request until you confirm the account details.

Payment record handling

DANA, OVO, GoPay and QRIS receipts are kept with time, amount, and account reference so we can trace disputes. We do not ask for your wallet PIN or full device password.

Cookie and session use

Cookies help keep your session active, remember language choice, and reduce repeated login prompts. If you clear browser data, the Terms & Conditions still apply when you sign in again.

Security change requests

You can ask us to update your phone number, reset access, or secure a session through Account > Help. We verify the request before changing details tied to payments or withdrawals.

Record retention period

We keep account and transaction records for operational checks, dispute handling, and legal duties where local law permits. When records are no longer needed, we reduce access to them inside our systems.

Data correction path

If your account name, phone number, or wallet reference is wrong, contact support before making a new payment. We may ask for a screenshot from the relevant DANA, OVO, GoPay or QRIS record.

Browse Terms Conditions questions

These answers focus on the points you are most likely to check before opening or using an account. They explain acceptance, updates, payment checks, device access, account data, and where local law permits use. If your question involves a live account, contact support with the account phone number so we can answer against the correct record.

You accept the Terms & Conditions that control account creation, login use, wallet checks, game access, and withdrawals. The same rules apply when you switch between Sic Bo, Crash Games, Bingo, UFC MMA and Fishing God.

Yes. We may update the terms when account steps, security checks, payment handling, or lobby access changes. When a material update affects you, we place the revised terms where you can read them before continuing.

The terms require the wallet name and account record to match when we check a payment. Keep the receipt, time, amount, and reference visible because support may request those details during a dispute.

A withdrawal may be checked when account names differ, receipts are unclear, access came from a new device, or activity needs verification under the Terms & Conditions. Support will explain the next account step.

The same Terms & Conditions apply across the Mobile App and browser. If you clear cookies or change device, you may need to sign in again and confirm security details before wallet actions continue.

Yes. Send the correction request through Account > Help or live chat, and include the registered phone number plus the detail that needs changing. We verify the request before updating payment-linked records.

Use of the lobby is allowed where local law permits and after you accept the Terms & Conditions. If access in your area depends on local law, we may restrict account use or payment actions.